Macmillan Cancer Information and Support Service Worcestershire

Worcestershire Macmillan Citizens Advice offers a free, confidential advice service to people living with cancer and their carers. We offer help with a range of issues including welfare benefits, debt and employment.

Our caseworkers see clients in hospital or at home as well as in bureau.  We have caseworkers based in Worcester and Kidderminster who assist with checking benefit entitlement and completing forms for clients throughout Worcestershire. 

Where we are

You can find Macmillan Cancer Information and Support Centres at:

• The Alexandra Hospital, Redditch

• Kidderminster Hospital

• Worcester Royal Hospital

Each centre is staffed by a health professional who is supported by a team of trained volunteers. The centres are provided by Macmillan Cancer Support working with Worcestershire Acute Hospitals NHS Trust.

What we offer

• A warm welcome
• A drop-in service - no appointments or referrals needed
• Free, confidential advice, support and information
• A wide range of leaflets and materials in different formats and languages
• Information about local support groups, counselling services and benefits advisers
• Resources for health and social care professionals

The kind of questions people ask us

• How can I find out more about the type of cancer I have?
• We're struggling financially. Can I claim any benefits?
• Do I have to tell my travel insurers I have cancer?
• How can I meet other people with the same sort of cancer?
• My father has cancer. He lives mile away. How can I help him?

We do not give clinical advice but we can help you to make a list of things you may wish to discuss with your health professionals and this could assist you in making decisions.

How to find us

Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire B98 7UB

Opening times:- Monday to Thursday 9am - 3pm*

Telephone: 01527 503030 x 44238 (24hr answerphone available)

Email: Angela.Gillitt@worcsacute.nhs.uk

Main Foyer, Kidderminster Hospital, Bewdley Road, Kidderminster DY11 6RJ

Opening times:- Monday to Thursday 9am - 3pm*

Telephone 01562 513273 (24hr answerphone available)

Email: nicola.perks@worcsacute.nhs.uk

Main Reception, Worcester Royal Hospital, Charles Hastings Way, Worcester WR5 1DD

Opening times:- Monday to Friday 9am - 5pm*

Telephone: 01905 733837 (24hr answerphone available)

Email: kay.tandy@worcsacute.nhs.uk

* Opening times may vary and as the Centres may sometimes be closed, it is important to ring and check before making a special visit.

Call the Macmillan Support Line on